How Shopboom collects your information and what information is collected.
Personal information: In order to offer you registration, purchase and transaction services on our transaction pages, process your transactions and enhance your experience with Shopboom Services and the Platform, we need to collect certain personal information about you, such as your name, address, email address, telephone number, credit card information, account number, data on your use of discount vouchers, their holders and/or beneficiaries and other similar information.
Other communication: We may also solicit feedback on your experience using Shopboom Services and the Platform. If you communicate by telephone with our representatives, the conversation may be recorded for quality service evaluation purposes or to protect both parties in the event of a dispute.
Cookies: We use “cookies” to personalize the Platform for returning visitors. These cookies remain on your computer and are automatically retrieved during your subsequent visits to the Platform. The cookies contain only information about the type of client and frequently visited pages. No other information is stored in the cookies. You can disable cookies on your computer. Disabling cookies may affect the Platform functionality for the user, and visitors who have turned off cookie processing will not be able to use our Custom Account Management feature.
Web Access Logs: We also keep standard web access logs, which record data on all visitors to transactional pages. These logs may contain: (i) the Internet domain from which you access the Platform; (ii) your IP address (when you browse the Internet, your computer is automatically assigned an IP address, which is either static or dynamic; a static IP address can identify you, while a dynamic address does not usually allow this); (iii) the type of browser and operating system you are using; (iv) the date and time of your visit to the site; (v) the pages you viewed on the Platform; (vi) the address of the websites from which you have logged in.
Children: The Platform is not intended for children, and we do not encourage them to provide us with personal information. If we learn that we have collected personal information from a child under the age of 16, we will delete that information as soon as possible. If you believe we may have information from a child under the age of 16, please notify us at firstname.lastname@example.org We adhere to the guidelines and regulatory requirements set out in applicable laws.
How Shopboom may use my personal information for other purposes
Shopboom may also use and share your personal information for the following purposes:
- Manage the Platform and the Services and make them available to you.
- Generate statistics, gather information, measure the activities of the Platform and detect and prevent security threats.
- Help us develop and market our brand, Services, promotions and advertising.
- Communicate with you, including our members, about our services, events, promotions, special offers and other news about Shopboom.
- Contact you regarding our technical notices, updates, security alerts and support.
- Respond to your requests, complaints, comments and questions.
- Any other purpose that we may identify periodically.
This section explains Shopboom’s online advertising practices.
As mentioned above, we use “cookies” and other similar monitoring technologies (including scripts, pixel tags, graphic images and web beacons) on the Platform. Cookies are small text files that your browser installs on your computer or other device which allow the Website to recognize you during your visit. Some cookies are required for the Platform operation or to help us recognize you, especially when you log in to your account. We collect this information to help us analyze the performance of the Platform, remember your preferences, track your usage and tailor ads to you. We also have third-party service providers, such as Google Analytics, that use third-party cookies or other digital markers to maintain and improve the Platform and our Services, and to provide advertising based on your interests on the Platform and other websites.
What is interest-based advertising?
Shopboom uses several tools, including interest-based advertising services, to help us and our marketing partners tailor advertising to what we believe to be most useful and relevant to you. We tailor and customize these ads according to your interests based on information derived from your activities, such as the actions you take when you visit the Platform, or when you visit websites that display Shopboom ads.
What is tailored social media advertising?
Shopboom works with third-party social media platforms, such as Facebook, to display tailored advertising. To offer such advertisements, we may convert your email address, phone number or other contact information provided by you into a single value to be linked to your social media profile by our partners, such as Facebook or other social media platform. While Shopboom does not provide personal information to these platforms, they may gain information about individuals who respond to the advertisements we display. Please visit Facebook for information on Facebook’s advertising and privacy policies at: https://www.facebook.com/about/privacy/
What are my choices regarding targeted advertising?
You can choose whether or not to accept the use of certain cookies, as well as interest-based advertising.
Cookies. Most browsers are initially programmed to accept cookies; however, the “Help” function at the top of the taskbar of most browsers will tell you how to stop accepting cookies and how to disable existing cookies.
Interest-based advertising. If you do not want to receive interest-based advertising on other websites or would like to make choices about third-party advertising networks that provide you with interest-based advertising, please see the options below.
You can unsubscribe from advertising network programs here:
- The Digital Advertising Alliance of Canada (DAAC) unsubscribe page: https://youradchoices.ca/understanding-online-advertising/;
- NAI unsubscribe page: http://www.networkadvertising.org/managing/opt_out.asp; and
- Ad Choices unsubscribe page: http://www.aboutads.info/choices/.
The above programs provide tools that identify member companies that have placed cookies on your browser and provide ways to unsubscribe from those cookies.
If you unsubscribe, you can still receive online advertising from Shopboom or other websites or apps. However, ads displayed will not be based on your interests.
Tailored social media advertising. To unsubscribe from relevant tailored social media advertising, adjust your social media settings (for example, you can manage your settings through your Facebook profile), or use the links provided in the advertisement itself.
If you have other questions, please contact us at email@example.com
We may exchange the information collected with our service providers to provide the applicable services, including the purposes mentioned below.
Your personal information may be used by Shopboom for targeted promotion of services as long as you have enrolled in a loyalty program. Only Shopboom authorized personnel and that of our service providers who really require such information to perform their duties will have access to the file containing your personal information, which will be held at our offices or on our servers or those of our service providers.
We may also share this information with third parties in connection with the sale or transfer of our company or for audit purposes.
We may share certain information that does not allow personal identification and collective information that does not allow for personal identification with third parties, such as the number of customers located in a certain geographic area.
Your personal information is kept as long as required for the purposes for which it was collected or to comply with our legal and regulatory obligations. The information is destroyed when it is no longer needed. When we destroy documents and data, we apply rigorous procedures and ensure that only authorized personnel have access to documents and data.
Information management and hosting
All personal information will be kept confidential in accordance with federal and provincial legislation (including Quebec law) applicable to the protection of personal information and privacy. Shopboom takes reasonable administrative, technical and physical measures to protect your information from loss, theft and unauthorized access, use, modification and destruction.
To the extent permitted by these laws, you have the right to access and request correction of your personal information if the personal information is outdated, inaccurate, incomplete or ambiguous, or if collection, disclosure or retention information is not permitted by law. We ask for your cooperation by notifying us of any changes to your personal information. In addition, if you discover any errors or inaccuracies, please let us know and we will make the necessary corrections. Any request for access to, or correction of, your personal information and any notice should be addressed as follows:
By email: firstname.lastname@example.org
How to contact us